Online & Mobile

Online Banking

Pay your bills, transfer funds, view statements and more. Access real-time account information and a suite of self-service banking tools from your computer or mobile device 24/7.

Self Service Center – Update your personal information, add others to your online banking profile, provide travel notifications, turn your ATM/Debit Card on or off, and much more.
Personal Financial Management – Track expenses and create reports to manage all your personal finances from one secure location.
Real-Time Alerts – Establish account alerts for transactions such as low balance, direct deposit, insufficient funds charge and address change.
Customizable Views – Whether you want to see transactions first or deposits first, sort your screen the way you want it.
Quick Links – Easily find where to make a transfer, make a payment, access eStatements or add a user.
Enhanced Transfers – Establish transfers to other bankESB accounts and quickly transfer funds to other bank (non-bankESB) accounts.
Secure Chat – Easily get secure answers online.

Want to learn more? View a list of FAQs or the Online Banking Demo for additional information on this service.

Mobile Banking

As a bankESB online banking customer, you have access to our free* bankESBMobile app. It's secure, convenient, and did we say free?

Touch ID^™ fingerprint login
Mobile check deposit
View balances without logging in with Balances Now
Transfer funds
Pay bills
Turn ATM/Debit Card on or off
Check balances and history on your accounts
Locate bankESB ATM’s and Branches from anywhere
Face ID (Facial Recognition with iPhone X)

If you are a bankESB online banking customer, download the bankESBMobile app and simply use your current online banking username and password to log in.

Not a bankESB online banking customer? Enroll today to begin using bankESBMobile.

View the bankESBMobile FAQs for more information.

Need more help? Contact bankESBMobile Customer Support via esbops at bankesb dot com or at 413.527.4111.

*Your internet-enabled mobile device, with data plan required. Applicable data charges from your mobile carrier may apply. bankESB recommends that you subscribe to an unlimited data plan before using Mobile Banking services.

iPhone/iPad^® Download Android^TM Download Mobile Browser Access

Bill Pay

Monthly bills pile up - let us help. Free bankESB Bill Pay manages your payments online in one place. Schedule electronic payments so you never miss a due date. Set up reoccurring payments or one time payments - it's up to you.

eStatements

Access your monthly account statements online through bankESB Online Banking. Sign up for eStatements to eliminate monthly paper statements in the mail. Instead, each month an email will notify you when your statement is available. You will also be able to view 18 months of previous account statements.

If you are not an online banking customer, enroll today.
Add all of your accounts to your online banking profile by selecting “add account to ESB Online Banking.” Print and complete the form and mail it to us. We'll take care of the rest!
Log into your existing online banking account and select "eDocuments" and then choose “View eDocuments.” Once you accept the disclosure, you will begin receiving eStatements for all of your accounts that are on your online banking profile.

View a list of eStatement FAQs for more information.

Touch ID^™

Access your accounts faster with Touch ID^™. Fingerprint login is a faster, more convenient way to log into the bankESBMobile app. And because no two fingerprints are alike, it's one of the most secure ways to access your app.

Make sure you have registered your fingerprints in your iPhone/Andriod Settings.
Login to the bankESB mobile app using your User ID and Password.
Once in the mobile app, enable Touch ID^™ from the Main Menu > Mobile Services > Manage Fingerprint.
You'll be required to name your device and re-enter your User ID and Password.

When you enable Touch ID^™, any fingerprint stored on your device - now or in the future - can be used to log into the bankESB mobile app. You should only enable Touch ID^™ if you're the only person who has registered fingerprints on your device.

More information about keeping your device and security details safe and secure are available in the "Security" section of the mobile banking app's Terms and Conditions. You can find these in the app menu.

ReviewTouch ID^™ FAQs for more information.

Need more help? Contact bankESBMobile Customer Support via esbops at bankesb dot com or at 413.527.4111.

Balances Now

Check your account balances and view the five most recent transactions without signing into the bankESB mobile app. It's simple to set-up. Just use your app to activate this feature.

Sign into your account using the bankESBMobile app on each of the devices that you wish to set up Balances Now on (this feature is only available on our mobile apps).
Click on the universal menu icon then select "Mobile Services."
In the Mobile Services menu select "Manage Balances Now."
Read and accept the disclosure.
Give your device a name and select which accounts you wish to enable for Balances Now on that device (Balances Now must be enabled on each individual device, so if you wish to use this feature on multiple devices, each device must be registered).
The next time you open the app, you can swipe down on the gray pull down tab on the sign-in page to view your account balances.

When the Balances Now feature is enabled, anyone who has access to your device can view the balances and transactions displayed. To prevent unauthorized viewing of your account balances, we recommend that you enable a device screen pin/password lock. To disable this feature, simply log into your account and go into the Manage Balances Now screen on your device (or via the desktop site) and disable (or remove) your mobile device.

Mobile Payments

Pay with a single touch. Add your bankESB Debit or Credit Card to Apple Pay^®, Google Pay^™ or Samsung Pay^™ to make purchases in-store, in-app or online.

Once your bankESB Debit Card or Credit Card has been added to your mobile wallet app and verified on your device, you're ready to start making purchases. Your actual card number will never be stored on your device, and a virtual token will be used to transmit payments so that your card number and identity will remain private during every transaction.

Apple Pay is a trademark of Apple Inc., registered in the U.S. and other countries.

Google Pay is a trademark of Google LLC.

Samsung Pay is a trademark of Samsung Electronics Co., Ltd. Use only in accordance with law. Other company and product names mentioned may be trademarks or their respective owners.

View FAQs