bankESB is more than just a place to work. We offer an environment that is filled with opportunity and we are looking for qualified individuals to join our team. If you would like to become part of an organization that is committed to customer service satisfaction, as well as its employees' professional growth, bankESB is the employer for you.
bankESB offers the following benefits for eligible positions:
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Short Term Disability
- 401(k) Plan with Match
- Flexible Spending Account
- Paid Holidays
- Paid Time Off (PTO)
- Long Term Disability
- Tuition Reimbursement
- Employee Assistance Program
- Wellness Program
- Available Employment Opportunities
Available Employment Opportunities
Loan Administrator Assistant/Processor
06/06/2018
Performs a variety of processing and related administrative activities in conformance with established Bank policies and procedures. Delivers extraordinary customer service while maintaining a high level of professionalism and confidentiality. Provides assistance to Loan and Banking Center customers and employees while performing a variety of tasks. Works with loan files to ensure accurate delivery of documents and information to our loan staff and customers.
Read More about Loan Administrator Assistant/Processor position
Electronic Banking Systems Manager
06/06/2018
Guided by our Mission and Core Values, this role partners with the AVP of Electronic Banking and will be accountable for supporting business line strategy, implementation, and enhancements of eBanking Systems for individual banks under the HFG holding company. The person in this role uses a high degree of independent judgment and initiative and must be a self-motivated team player who possesses strong communication and critical thinking skills.
Read More about Electronic Banking Systems Manager position
Business Intelligence Analyst, Easthampton
06/06/2018
Guided by our Mission and Core Values, this role will be accountable for using business analysis and data management techniques to provide information, reporting and business solutions, including support for vendor due diligence and risk assessments. The person in the role uses a high degree of independent judgment and initiative and must be a self-motivated team player who possesses strong communication and critical thinking skills.
Read More about Business Intelligence Analyst, Easthampton position
Customer Care Specialist
06/05/2018
Responsible for maintaining in-depth knowledge regarding a wide array of bank products, services, regulations and data processing to provide support to customers, branch personnel and management for a multi-bank holding company. Responsible for providing customer service and operational support via telephone, online chat function or email to increase new and expand existing customer accounts. Requires discretionary decision-making, interpreting guidelines and bank policies and determination of fee refunds and reversals. Employ ownership, proper telephone etiquette, and strong oral and written communication skills to service the external and internal customer’s needs fully. Ensure adequate follow up is afforded to each customer to foster positive customer relations and promote repeat and/or expanded business.
Read More about Customer Care Specialist position
EOE/Minorities/Females/Veterans/Individuals with Disabilities
bankESB is a non-smoking environment
